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New 3rd party Yeastar PBX CTI Integration Software available

James Sumner

July 27, 2018 02:41

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Hi,

I enjoy working with a Yeastar PBX. Yet could not find any standalone CTI software available that works with with other software/cloud based CRM's. So we created TricomVoIP. New standalone software that gives Yeastar users enhanced call features.

Features like:  Extension Status, Click to dial, Incoming call alerts with contact lookup, contact source integration such as Outlook and HubSpot CRM (More coming soon)

Have a look for yourself: https://www.tricom.nz/home/tricomvoip/tricomvoip-desktop-version More information there. Plus a free fully functional 30 day trial available for download.

Any feedback/feature requests are much appreciated as this software is being actively developed. Thank you

Update: Youtube Video here: https://www.youtube.com/watch?v=nih0jRZ0_7k

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2 comments

• 0
  
  James Sumner October 03, 2018 02:35

  After feedback we have recreated the UI to allow users to fully expand the window. Fixed core bugs and am currently working on a cross platform mobile version of TricomVoIP that integrates with Linkus.
  
  View the quick video here: https://www.tricom.nz/TricomVoIP/TricomVoIP.mp4

  Book a FREE demo / install here:  https://www.tricom.nz/home/tricomvoip/tricomvoip-desktop-version

  Note: Currently this is for users who have a desk phone that want advance features.

  Why TricomVoIP Desktop ?

  Better communication, reduce the cost of phone hardware down as it negates the need for the more expensive & larger desk phones and is packed with features.
  

  • Click to Dial - Number detection plugins for Chrome & Firefox on any web page. Microsoft’s Edge already  has the feature built in. 
  
  • Caller ID Pop up - Notification of incoming calls with  and options to Ignore the call or Lookup Contact. The call popup as displayed is further enhanced when used in conjunction with our phone interface drivers. See under "More Screen Shots" below in the "Call Popup Enhanced" section.   
  
  • Contacts - Easily manage multiple contact directories inside TricomVoIP to make dialing contacts easier. Directories from sources such as Outlook, LDAP, CRM etc.
  
  • Status Monitor - (BLF) list of internal extensions. -  visually know the availability of extensions before reaching them.
  
  • Call Status - timer and current status of user extension, 
  
  • History - caller & callee history with date, time and length of call. 
  
  • Easy Transfer - Easily transfer calls using a friendly interface
  
  • Integrations - HubSpot CRM, Outlook, Yealink. More coming soon.
  
  • Caller Lookup - Launch contact windows from external sources such as Outlook and CRMs. Have all the contact information loaded before answering the call.
  
  • Custom versions - Contact us to discuss specialized versions with custom features.
  

• 0
  
  James Sumner October 22, 2018 01:58

  View the Youtube video here: https://www.youtube.com/watch?v=nih0jRZ0_7k

  New Features:

  • Monitor Unlimited Extensions / Numbers (other than your primary extension) 
  • Redirect calls from monitored extensions
  • Favorites list with Add to favorites right click options
  • Core enhancements
  • Multi Call support
  • Hold, Conference, Switch Calls