Hi
An outbound call to a number that does not exist or is not connected VIA a sip trunk The call ends without announcement or prompt or fast busy
The caller does not know what happened and tries to dial again. And finally he complains that there are malfunctioning calls and disconnecting
Call from my mobile phone to the same number I hear number does not exist
Br
Benni
firmware s20 version is 30.8.0.8
Hi Benni,
Tye setup the invalid prompt and see if it helps, if not, try setup Busy Line or Dial Failure prompt.
Just curious do you have 'Qualify' enabled on the extension?
Hi James
I disabled Qualify nothing changed
the call disconnected without any prompt
Hi Oscar
I tried "Busy line prompt" as default it is no changing
and "Invalid phone number prompt " there is only None parameter
Yeastar don't include prompts with the firmware, you need to upload your own.
It's a massive oversight not to have these prompts set up by default.
It causes extreme dissatisfaction from the users.
Thanks Jonathan
In my opinion only yeastar can and should solve the System prompts problem
It is necessary to record a message and input it according to the type of error or cause
