very new to this and i am wondering if anyone can help. I'm used to asterisk and i know these are built on that in the back end so this feature should be available.
After 50 seconds of ringing a queue (inbound call coming in), I want the call to failover to a second queue which rings an extension which has a ring mobile and rings a mobile number, but i cannot get this to work.
It looks like you cannot set the retry in the queue to 0, just defaults back to 5 seconds.
Is there a way of getting the call to failover after a certain amount of time?