1

Customizable presence status name / Push notification

Hi,

I would love to see the possibility to customize the presence status name or add a customizable presence status in addition. 

In 3CX this feature was heavily used. 

Example:

We added the status "mobile phone on" for most of the customers.

Result: With that status both webclient (desktop app, IP-phone, whatever is there) and the mobile app client rings when getting a call.

When using the status "available" we set push notification to mobile clients off. 

Result: When in office an incoming call would only ring on webclient (desktop app, IP-phone, whatever is there) but not additionally on the mobile app. This keeps the ringing sound more clean as otherwise mobile phone app and webclient (desktop app, IP-phone, whatever is there) would ring simultaneously. 

I highly appreciate if this would find its way to production :)

1 comment

Please sign in to leave a comment.