Hi there,
a customer is asking if it possible to use the IVR as a "simple authentication system" to be connected to a ring group or queue only when you enter a 4 or 5 code.
For example:
Yeastar PSeries PBX is out of office. The voice says: if you need urgent support, enter your PIN code.
if you enter a digits sequence (e.g. 5543), it will connect to a ring group or a queue
It is a feauture that 3CX has
Thanks