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Account not register on lan 192.168.12.0

Good morning, I have a problem with a Yeastar switchboard I have an extension that doesn't register. In detail the problem is the following I have two networks: 192.168.1.0 192.168.12.0 My extension 109 registers on the 192.168.1.0 network, but if I put it on the 192.168.12.0 network it does not register From the 192.168.12.0 network I successfully reach the switchboard on 192.168.1.5 I have set the network correctly in the Firewall rules of the switchboard, but it still doesn't register Where am I doing wrong? Thanks for your support

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