Suggestions for the integration with WhatsApp.

I have been using the WhatsApp integration since the day of its release, and I must say it is a very convenient feature. I can suggest some modifications based on my usage:


The phone numbers from WhatsApp come with the international prefix, for example, in my case, +39. In my contacts, all my numbers are saved without the international prefix. It would be important if Yeastar could recognize numbers both with and without the prefix.

It would be interesting to have automatic response functions based on the office hours of the switchboard.

Facebook allows responding with a template message even if the conversation session has expired. It would be useful to be able to do this from the Yeastar chat, potentially by loading the IDs of Facebook template messages.

I hope these suggestions can be helpful.

Good work and thank you



Please sign in to leave a comment.