0

Phone system down - unable to log into web interface to see

Josh Hayward

October 31, 2016 20:57

None

Follow

Hi,

My phone system has gone down this morning, Im unable to log into the myPBX to see what the problem is, but I can ping the IP address ok.

 

No idea what to do next???

 

Any help please?

• Facebook
• Twitter
• LinkedIn

3 comments

• 1
  
  Oscar Colka November 01, 2016 01:15

  Josh,

  1. Check if the RUN status LED is blinking or not; If it is not blinking, it might be hardware problem;

  2. If RUN LED is blinking, try disconnect the LAN cable of the MyPBX and ping the IP address of MyPBX; If you still can get ping response, it might be IP conflict issue.

  3. If you have enable SSH access, you can try access via SSH to check

• 0
  
  Tomas Bermejo November 25, 2016 22:55

  I have the same problem i unable log in to the PBX the ping response is ok, but the web browse say 

  This site can’t be reached

  What i do?

• 0
  
  Oscar Colka November 28, 2016 02:17

  Tomas,

  Can you IP phone register to the PBX correctly?

  Is the RUN status LED blinking?

  Did you every try power off and power on the device?