Dialtone Delay

I am getting this complaint from a user. I have Dial 9 to seize a line enabled.

"It seems like when I pick up and dial and 9 and wait for 10 seconds I hear another tone.  If I then finish dialing my call they all go through perfectly.

 If I dial 9 and the number immediately I always have a problem."

so is there a delay before another dialtone on the pots. Is this flash hook issue?


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