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IVR to Service Provider

Javier L. Palmero

March 15, 2016 22:52

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Hi all, I have one N824 with one Service Provider to one MyPBX in other locaticon, set like https://www.youtube.com/watch?v=eYD7zwPvBgs&list=FLRwGm3ncizuLsaFUcZO5i-Q&index=1 . How you could make the  IVR that is in the 824 let me get to extensions who are in the MyPBX?

 

thanks in advance

Javier

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1 comment

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  Oscar Colka March 16, 2016 10:23

  oh, this is a little bit difficult with Service Provider trunk, maybe you would like to try with VoIP trunk, as below example:

  1, MyPBX register VoIP trunk to N824's extension 600;

  2, Setup inbound route on the MyPBX and route the incoming call from N824 to desired extension;

  3, When there is an incoming call to N824's IVR, if people dial 600, the call will be routed to MyPBX's extension;

  Note: Extension in the MyPBX and in the N824 should not be with same number;