Hello,
I have recently bought TE100 in order to connect with Cisco (E1).
I can call from Cisco user (Ext:) via TE100. But facing an issue for incoming calls. Actually I need to send 14 digit caller ID with leading "+" sign i.e. +880XXXXXXXXXX through the gateway to Cisco (UCM).
Kindly confirm if it is possible to pass the caller ID like: +880XXXXXXXXXX ?
How many digits (for caller ID) are supported by the BOX ?
Also please advise for the necessary configuration change.
Hello Ariful,
Do you connect TE100 and Cisco through SIP trunk (peer to peer mode)? If yes, i think Yeastar TE100 should pass the original caller ID to the UCM. There seems not limitation about the length of the caller ID. 14 digits should not be a problem.
Hi. For anyone looking to integrate ConnectWise and Cisco, I suggest Tenfold. It's a third-party solution that supports ConnectWise-Cisco, and offers features such as caller ID and click to call. https://www.tenfold.com/integrations/
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