Unified Communications
I seem to be having trouble getting the SMS-to-Email and Email-to-SMS working on the TG Gateways consistently. I've tried Gmail, Outlook, a privately hosted email service, but none of them seem to work. The gateways email registrations options are a little too simplistic. Has anyone had success with this or are email providers blocking these gateways?
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4 comments
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Oscar Colka I think the email providers should not block any brand or devices to send/receive emails.
I have similar issue before, but finally I found it was caused by DNS settings not configured properly. Stephen, I would suggest you to check your DNS settings.
If you would like to debug yourself, you can follow this guide: https://support.yeastar.com/hc/en-us/articles/217453907-SSMTP-Debug
If you need technical support from Yeastar engineers, please follow this guide:
https://support.yeastar.com/hc/en-us/articles/215884298-How-to-Get-Yeastar-Technical-Support
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Stephen Thanks, Oscar. I'll give this a shot and report back.
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Stephen I seem to be having an error with the sending email address.
Where I've entered "email@domain.com" when it goes through the protocol, it is trying to send it from "root@email".
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Oscar Colka can you upload the logs mention in the "SSMTP debug" guide?
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