Hello, within the scope of the Personal Data Protection Law in Turkey (such as GDPR in Europe), it is expected that the information of the dialed number will not be visible to the customer representatives.
Our customers have similar requests for this.
How can we prevent the dialed number information from appearing on Yeastar Linkus Web Client and Linkus Desktop Client?
Is it possible to make an improvement in the field of PBX User permissions?
Hi Emre,
May I know how do you dial out when you don't know the called number?
Using API to dial out?
Hi Eric,
API or Click to call.
On the CRM screen, the number will be hidden but there is a call button. The button can trigger the hidden number on the agent screen.
Potential customers will probably ask to do the same thing for inbound calls.
So you have to develop a feature which will hide the caller/callee numbers from the Yeastar's PBX user.