S20 | IVR option Invalid


Trying to setup a simple IVR where the caller has to press some keys.
Valid keys setup are 1 to 4.
The bottom option "Invalid" is setup to play a custom prompt with a short audio saying "Invalid option"
The problem is: I press number 5, an invalid option and the IVR repeats the custom prompt "Invalid Option" 3 times, the ammount set in "Prompt repeat count" instead of only once and never goes back to to the original IVR audio prompt.

Am I doing something wrong or is this a bug?


Thank you.


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