Hello,
Trying to setup a simple IVR where the caller has to press some keys.
Valid keys setup are 1 to 4.
The bottom option "Invalid" is setup to play a custom prompt with a short audio saying "Invalid option"
The problem is: I press number 5, an invalid option and the IVR repeats the custom prompt "Invalid Option" 3 times, the ammount set in "Prompt repeat count" instead of only once and never goes back to to the original IVR audio prompt.
Am I doing something wrong or is this a bug?
Thank you.