0

Yealink phone "Register Failed"

Armando Partida

December 28, 2017 21:06

None

I'm having an issue with Yealink T38 not being able to register. Has anyone ran into this?

Date Votes

4 comments

Pixy Tse May 08, 2019 08:44 Official comment

Hi Guys, you might refer the troubleshooting guide here: https://support.yeastar.com/hc/en-us/sections/360001631913-SIP-Extension-Registration-Issue

Comment actions Permalink
0

Nikita Wei December 29, 2017 02:01

Hi Armando,

The port for sip server you input is incorrect. Please kindly go to your PBX->General->SIP to check your UDP port. It should be something like 10xxx instead of 5060.

Comment actions Permalink
0

Alex Benítez July 27, 2018 04:42

I am experimenting a similar issue, but with phone T49G.

The customer changed the extension (user) and never registers. With old extension it registers fine but when the user is changed it does not register.

Comment actions Permalink
0

Alex Benítez August 01, 2018 02:22

In our case the issue was solved after booting the pbx

Comment actions Permalink

Please sign in to leave a comment.