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Problem with remote extensions audio and registering

Ivan Martinez

October 31, 2017 02:28

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I have a problem registering remote extensions, the audio is not heard:

I send you the detail of the network design:

Site 1:

- 4 Phones Fanvil
- Network 192.168.25.0/24 (these phones doesn't register)
- Peplink router (VPN device1)

Middle Site:

- Watchguard Firewall (VPN device2)

Site2

- Connect trought MPLS to the midle site
- PBX and 6 phones (these phones get register very well)
- Network 192.168.24.0/24

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1 comment

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  Paul October 31, 2017 06:06

  Ivan, 

  If you connect a laptop into 192.168.25.5/24 network, are you able to access the web GUI of the PBX?

  If yes, try install a softphone into the laptop and check if you can register.