Many of our customers want a voicemail without recording function. Now this can only be solved by the IVR. Since the customer can not change the announcement by telephone.
Date
Votes
8 comments
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Carlo van Dongen +1 this is a great option
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Alexandre Tremblay Hi Adrian, I have the same demand from my customer. I made this configuration in extensions_support.conf to do that in PBX S-Series.
[ivr_30]
exten = 30,1,Set(CALLERID(name)=30(01_XXX_ANSW_404))
exten = 30,n,Set(TIMEOUT(digit)=3)
exten = 30,n,Background(/ysdisk/ysapps/pbxcenter/var/spool/asterisk/voicemail/default/404/unavail)
exten = 30,n,WaitExten(3)
exten = 30,n,Background(/ysdisk/ysapps/pbxcenter/var/spool/asterisk/voicemail/default/404/unavail)
exten = 30,n,WaitExten(3)
exten = 30,n,Background(/ysdisk/ysapps/pbxcenter/var/spool/asterisk/voicemail/default/404/unavail)
exten = 30,n,WaitExten(3)
exten = 30,n,Goto(t,1)
exten = *,1,Goto(ivrs,11,1)
exten = t,1,Goto(always-Hangup,h,1)
exten = unknown,1,NoOp(No Action)
exten = fax,1,Goto(inrouter_${INROUTERNAME}_fax_detect,fax,1)If it can help you.
+1 for the option
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Roland This is exactly what many of my customers are looking for. Would be great to have this option.
+1
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Rasmus Sennewald can't believe S-Series is not having that function! why?
fortunately my router has a virtual-voicemail-machine integrated, which can do that 1$ function voicemail / announcement only. otherwise I would be screwed.
big +1 for that function.
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Walter De Stefano I’m having same problem, it would be very useful to leave just an announcement without giving the possibility to the caller to leave a message. I have this request specially with older users that can manage a voicemail from the phone but don’t want to use web interface to change an IVR message. Let us know if this feature can have a possibility to be done, thanks.
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Ger Healy An announce only mailbox is a really needed feature and has been for a long time.
I would agree with Walter De Stefano, older users are not comfortable with changing IVR prompts, as are many younger users.
Simplicity for everyday use is what is needed
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Eric Jiang Hi Ger Healy,
Does it work for you?
The no answer destination is to play a prompt and hangup instead of the voicemail.
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ARJ Hello Eric Jiang,
I can't find this call forwarding option (on my S20), could you give us the complete path to find it.
Regards
Alexandre
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