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no recording found

Carmelo

November 30, 2017 03:31

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Hi support,

I have concern on recordings. I have a log of a call on admin CDR but as I check to listen the recording can't found anything.

I am using external hard disk to store the voice records and try to retrieve it from there still I cannot found the file.

Can you help please. Thanks!

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2 comments

• 0
  
  Oscar Colka November 30, 2017 05:55

  Didn't experiece such kind of issue, I would suggest you to submit a ticket and get help from Yeastar Support Team.

• 0
  
  Darryn Smeda April 13, 2018 08:23

  Hi Any feedback on the above request. I have experienced the same issue