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divert calls an extension in another PBX

Alesia

November 06, 2017 13:59

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I want to know how to perform the following configuration, that at the moment I mark an option in the auto attendant one deviates to an extension located in another PBX by its trunk

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2 comments

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  Oscar Colka November 07, 2017 09:57

  Step 1. Make sure you can dial out from one PBX to another PBX's extension; 

  Step 2. Setup one of the extension's always forwarding to another PBX's extension;

  Step 3. Setup IVR's key event destination to extension which configured always forwarding on step 2.

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  Alesia November 07, 2017 13:49

  Osacar,

   

  Thanks for your recommendations,

   

  Atten: Alesia Garcia