RMA request for a Yeastar U100

Horia

May 19, 2017 20:31

None

Hi we have a Yeastar U100 that sometimes ( once about every few days maybe) become unaccesible from LAN port. When this happens the SIP extensions don`t register to the PBX, does not respond to ping an can`t acces the web GUI.After restarting the unit everything came back to nomal operation. If you need to see this unit I can provide you access to administration WEB interface or SSH in order to get a RMA aproval for this Yeastar U100.

Thanks.

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Oscar Colka May 22, 2017 05:18

Have you ever try reset the PBX back to factory default and reconfigure the whole system? If you need RMA, you may need to consult with your device provider or submit a support ticket.

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