Respected Oscar  , 

Now,  we can go for IVR  concept  my call network is gsm voip gateway
so any external call are come first land in my tg800 then go to sip server to extension. My office head wish is all call are land in IVR then customer select which department can go further

  here i have one doubt i especially allocate one sim slot for IVR or NOT .and also routes can i create seperate for that because now i Create IVR in my sip server for but the call are go to direct extension the IVR not process
freepbx ivr concept:-


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