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blf extension after pick up

Gvsystem

April 19, 2017 16:17

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Hello everyone, and I apologize in advance of my English.
I find myself with this problem.
S50 with a fw 30.0.6.4 and phone Yealink T27p I programmed the keys as blf extension (that work well).
with an incoming call to the group, if you make a pickup, the group of the ring phones stop ringing but blf keys will continue to flash.
(Pickup is working properly)
What could it be?

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3 comments

• 0
  
  Oscar Colka April 20, 2017 09:40

  Hello,

  I tested this myself and seems didn't experience the same problem.

  I use feature code *04 + extension number to pickup the ringing phone.

  How do you pickup the phone?

• 0
  
  Gvsystem April 20, 2017 15:10

  Ciao
  Nel mio caso io uso il codice * 4 (gruppo di risposta)
  Non ho provato con * 04.
  Non appena ho capito Cercherò il * 04 + ext.

  Grazie per la risposta

• 0
  
  Oscar Colka April 21, 2017 10:12

  I tried with Yealink T27P version 45.80.0.60 and *4 to pickup the ringing phone and I didn't experience this problem.

  Which version of T27P did you test with?

  Is it possible for you to test with another model of IP phone?