Hello Yeastar Team,
May I ask on how to activate the rings before ivr activated.
As of now 2 rings only then ivr.
I am hoping for your immediate response.
Thank you.
Jane,
I think you need to customize asterisk dialplan to support this feature.
Which model of Yeastar PBX you are using? If you are using Yeastar MyPBX, you can try follow below customized dial plan for reference:
https://www.voip-info.org/wiki/view/Asterisk+cmd+WaitExten
Note: This required you have enough asterisk and Linux experience, if you don't have too much experience, I would suggest you to submit a ticket and ask help from Yeastar Support Team.
okay i will submit ticket.
Thanks