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Call info for Pickup

Sandro Oliveira

August 10, 2017 11:02

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https://support.yeastar.com/hc/en-us/articles/216877168-How-to-See-Who-is-Calling-for-Call-Pickup

This isn't working with new pjsip is it? Yealink phones display pickupcode (*04) in place of the CID of the caller.

Anyone else having this problem?

I'm trying this on S-Series (30.5.0.8), currently testing on T27G (69.81.0.110), also tested on T21P E2 before with same result. 

 

EDIT: after some more testing:

1004 - caller

1001 - being called

1002 - blf monitoring

I found that if I set the BLF value to ext@PhoneIP it works as expected:

1001<- 1004

If I set value as extension number (1001) and extension as pickup code (*04), it displays:

*04<-

If I set value as extension number (1001) and no extension, it displays:

1001<-

NOTE: when I set no extension I need to have pickup code configured on the account on the phone, something that auto-provisioning does not do automatically right now.

 

EDIT2:

found this related topics:

 

https://issues.asterisk.org/jira/browse/ASTERISK-26454?jql=text%20~%20callerid%20ORDER%20BY%20created%20DESC

https://issues.asterisk.org/jira/browse/ASTERISK-24601

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5 comments

• 0
  
  Carlo van Dongen August 10, 2017 12:11

  I have the same problem, using the ip of the phone what you wanna pickup is working, only if you have + 15 phones it is hard to created this.

  We use the default pickup function for groups.

• 0
  
  Oscar Colka August 14, 2017 03:16

  I tested with Yealink IP phone T28  2.73.0.50 and S PBX firmware version 30.5.0.8 with below settings:

  

  

  The feature describe in the article works perfect. By the way, I didn't login SSH and change nothing through SSH.

• 0
  
  Carlo van Dongen August 14, 2017 07:16

  Thanx Oscar,

   

  Send P Asserted Identity gives the solution ;)

   

• 0
  
  Sandro Oliveira August 17, 2017 11:39

  I've got the exact same settings and doesn't work for me, I see you tested with T28 which has been discontinued and I do not have any to try.

  I think there is different behaviour between different Yealink models/firmwares.

  It's just confusing as this works if BLF is set as extension@phoneip

  

• 0
  
  Carlo van Dongen August 17, 2017 11:58

  This are my settings and this works on a T28