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Forward SIP message

Gerard van den Bosch

March 16, 2017 02:59

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Hello,

I have a MyPBX SOHO and doing some testing with SIP.

I noticed when I call a device and the device rejects the call.

A 486 busy will be send to the PBX, but never will be forwarded to the other device.

The other device gets a 200 OK followed by a RTP stream for the voicemail and the device has to hangup itself.

Is there a possibility to forward the 486 message to the device and disable the voicemail functionality?

Cheers,

Gerard

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2 comments

• 1
  
  Oscar Colka March 16, 2017 03:25

  I think this is caused by the targeted device you call to enabled voicemail feature that caused the MyPBX SOHO routed your call to voicemail.

  Try disable the voicemail feature for the extension on MyPBX SOHO web GUI and see if that would help.

  If you register an extension 1001 on your IP phone and you would like to receive 486 busy when extension 1002 is busy or reject the call, try disable voicemail for extension 1002 and see if that would help. 

   

• 0
  
  Gerard van den Bosch March 16, 2017 03:57

  Thank you for your solution.

  I couldn't find how to disable voicemail at first, but now you mentioned I had to do it at the extension I found it there.

  I disabled the voicemail and the follow me options.

  Now the 486 Busy is send to the other device as well.

   

  Cheers,

  Gerard