in our area we have to dial 1 before all long distance calls. However, for local area calls we also have to dial full 10 digit number (but not the one). If we dial the 1 by mistake our local phone company will charge us long distance rates even if it was a local call. I am confused how to set this up in the. System. I know I have to create a couple of outbound routes with different dial patterns to adjust for these differences. Just not sure how to complete that correctly. Hopefully someone can assist me with how to complete this. Thanks.
Long distance vs local calling outbound calls