Check the produce in the following:
For S-Series IPPBX
1) Manual Mode
1. Enter SSH, and input the commands:
touch /tmp/smscore.debug.flag
cd /ysdisk/syslog
2. Replicate the issue, then check the log.
tail -f smslog.0
3. Copy and post us the log.
4. When you don't need debug, remove the flag file by command:
rm smscore.debug.flag
2) Automatic Mode
There is easier way to get the smscore debug for S-Series. Just open the Debug > SMS Debug in the System Log menu. Download the system log after you replicate the issue. How to Get System Log
For TGv3 series Gateway
Supported in version 91.3.0.21 or higher.
1. Enter SSH, and input the commands: How to Login the SSH of Yeastar MyPBX
touch /ysdisk/support/tmp/smscore.flag
2. Re-enable the Email to SMS.
Untick the option, then click Save and Apply to disable the function.
Tick the option, then click Save and Apply to enable the function.
3. Type the command in SSH
tail -f /ysdisk/support/tmp/smscore.debug
4. Reproduce the issue.
5. Copy and post us the log.
6. When you don't need debug, remove the flag and log file by command to prevent storage full issue:
rm /ysdisk/support/tmp/smscore.flag
rm /ysdisk/support/tmp/smscore.debug
TGv2 and U-Series PBX
1. Enter SSH, and input the commands: How to Login the SSH of Yeastar MyPBX
touch /persistent/tmp/smscore.flag
killall -9 smscore
smscore &
Then log would start to print the log. Also would generate the debug log: /persistent/tmp/smscore.debug
2. Replicate the the issue, then check the log.
3. Copy and post us the log.
4. When you don't need debug, remove the flag and log file by command:
rm /persistent/tmp/smscore.flag
rm /ysdisk/support/tmp/smscore.debug
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