Set Time Condition for IVR in S-Series PBX

In some specific scenarios, such as set time condition in IVR for hospital customer. They need to press 1, the call will go to extension 100 during working hours. But if caller presses 1 during after-working hours, call will go to mobile number. But now the time condition is only available for the inbound route. 

Therefore we figure out the solution for this case. First please see the call flow:

Inbound call  ----PSTN line----> IVR ---> Dummy Extension ---> Always Forward to a mobile number  ---> Loopback Outbound Route --- Loopback SIP trunk----> Loopback Inbound Route ---> Call to Extension  or Call to Mobile Number

 

 

Step 1. Create an IVR and Set Press 1 to any like dummy extension 5699 (unregsitered ).

Step 1. Create Loopback Peer SIP trunk with IP address 127.0.0.1

 

 

 

Step 2. Create an Outbound Route with loopback trunk selected

 

Member Trunks: SIP trunk created in Step 1.

 

 

 

 

 

 

Step 3. Create an inbound route with Loopback trunk selected and enable time condition.

 

 

 

 

Finally try to test.