Yeastar Certified Technician

Introduction

This course is designed for those who are new to VoIP business and Yeastar, who would promote Yeastar brand and product on their local market, meanwhile will perform basic technical service for Yeastar products for end-users and need the knowledge of their use and functionality.

If you are interested in this training course and certification, please submit a request at the bottom of this article or email to academy@yeastar.com to get more detail.

Course Outline

The course consists of both theoretical and practical sessions.

Part 1 What is VoIP

Part 2 About S-PBX
2.1 S-Series PBX Line Introduction
2.2 Modules Introduction
2.3 Hardware Installation

Part 3 Basic Configuration
3.1 HTTPS
3.2 Password and Account
3.3 Network Settings
3.4 Update System Prompt
3.5 Date and Time
3.6 Set Extensions
3.7 Trunk Connection
    3.7.1 Physical Trunks
    3.7.2 VoIP Trunks
3.8 Time Condition
3.9 Outbound Call
3.10 Dial Pattern
3.11 Inbound Call
3.12 IVR

Part 4 Basic Management of S-PBX
4.1 Ring Group
4.2 Call Parking
4.3 Paging Group
4.4 Monitor Mode
4.5 Speed Dial
4.6 Call Back
4.7 Send and Receive FAX
4.8 SMS to Email and Email to SMS
4.9 Voice Prompts
    4.9.1 Music on Hold
    4.9.2 Customize Prompt
    4.9.3 Record A Prompt
    4.10 User Permission

Part 5 Basic Maintenance
5.1 External Storage
5.2 Backup and Restore
5.3 Firmware Upgrade
    5.3.1 HTTP Mode
    5.3.2 TFTP Mode
5.4 Log on S-PBX FTP
5.5 Ethernet Capture Tool
5.6 DAHDI Monitor Tool
5.7 Features Code

Training and Examination

Available Type: Classroom training, online training (self-paced)

Duration:1 day, 3-6 hours in total (Time: 9:00am-12:00am, 2:00pm-6:00pm)

Associated Certification: Yeastar Certified Technician

Certification Exam

  • The exam is taken on the final day after completion of training on the online training system.
  • The exam is an open book exam consisting of 30 choice questions
  • Passing score: 70%
  • Exam duration: 1 hour
  • Attempts: You are allowed 2 attempts to pass the exam and may not exit the exam once started. If you fail after 2 attempts, you are required to re-take the courses.
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