This course is designed for specialists who need more in-depth knowledge of troubleshooting tools, techniques and customize. It’s based upon Yeastar certified technician courses.
Note: Yeastar distributors in each area are required to have at least one Yeastar Certified Expert to offer local technical support and trainings to resellers.
If you are interested in this training course and certification, please submit a request at the bottom of this article or email to firstname.lastname@example.org to get more detail.
The course consists of both theoretical and practical sessions.
Part I Background Knowledge
1. Command Line Interface
2. Analog telephony
3. BRI/PRI Telephony
4. Mobile Telephony
7. RTP/SRTP Protocol
9. SMS/SSMTP Debug
Part II Trouble shooting
10. Hardware Faults
11. Web GUI Faults
12. Extensions Issues
13. SIP Trunk Issues
14. PSTN Trunk Issues
15. ISDN Trunk Issues
16. GSM/3G Trunk Issues
17. SMS/USSD Issues
18. Voicemail Issues
Training and Examination
Duration:2 days, total 14 hours (Time: 9:00am-12:00am, 1:30pm-5:30pm)
Available Type: Classroom training
Associated Certification: Yeastar Certified Expert
- The exam is taken on the final day after completion of training on the online training system.
- The exam is an open book exam consisting of 30 choice questions
- Passing score: 80%
- Exam duration: 1 hour
- Attempts: You are allowed 2 attempts to pass the exam and may not exit the exam once started. If you fail after 2 attempts, you are required to re-take the courses