Time condition is a list of time against which incoming or outgoing calls are checked. The rules specify a time range, by the time, day of the week, day of the month, or month of the year. In this passage we will show you how to use the Time Condition on Yeastar S-Series IPPBX
With the following settings, you can accomplish the goals:
- Create the Time Condition
- Create the Holiday
- Assigning Time Conditions to Inbound Routes/Outbound Routes
Add a Time Condition
Firstly, we need to create a time condition according to your office time. We take the Yeastar China Office work time for an example:
From Monday to Friday
Path: Settings > PBX > Call Control > Time Conditions > Time Conditions
Time: set the start time and finish time. Click to define multiple time ranges.
Week: choose day of the week.
Advanced Options: in this case, we do not need to set the advanced options, meaning that we make the condition true from Monday to Friday 8:45-11:45 and 13:00-18:00 every day of the month, every month of the year.
Advanced Options is disabled by default. If it is enabled, you need to set the month and the day of the month. If it is disabled, it means that the time range defined above will apply to every day of the month, every month of the year.
Add a Holiday
After the office time conditions were defined, you may need to create a holiday time groups. We take the Christmas Day for an example, on December 25th.
Path: Settings > PBX > Call Control > Time Conditions > Holiday
Assign Time Conditions to Inbound Routes
Time conditions can be assigned to an inbound route, which control the destination of a call based on the time.
Path: Settings > PBX > Call Control > Inbound route
- When the time is Christmas Day(holiday), the incoming call will be routed to voicemail of extension 1007
- When the time is the workday, the incoming call will be routed to IVR 6500
- When the time is the others, the incoming call will be routed to voicemail of extension 1007
You can dial the feature code to control the time condition, but before you dial, please make sure that you have permission to use this feature code.
About how to give the permission to extension, please refer to the article:
Assign Time Condition to Outbound Route
Time conditions can also be assigned to an outbound route in order to limit the use of that route.
Path: Settings > PBX > Call Control >Outbound Route
With this settings, the selected extension could make outbound calls from this outbound route only when the time matches Workday.